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  1. Radius Telematics
  2. Kinesis Fleet
  3. FAQ

FAQ

  • Do you track phone usage while driving?
  • How do I access my account?
  • How do I add a new vehicle or remove a vehicle from my account? (account owner only)
  • How do I assign a device to a new vehicle in the phone app? (account owner only)
  • How do I create a custom maintenance schedule?
  • How do I create a Geofence?
  • How do I create a Points of Interest?
  • How do I customize my vehicle settings?
  • How do I invite a driver?
  • How do I log in?
  • How do I retrieve video clips in my driver portal?
  • How do I run reports?
  • How do I set up alerts & notifications?
  • How do I update a device association? (account owner only)
  • How do you determine how much fuel I used in a trip?
  • How do you know the fuel economy of my car?
  • How is speeding and max speed calculated?
  • How is the cost of idling calculated?
  • How will I know which driver was in each vehicle?
  • If my drivers share vehicles, will I be able to know which trips were taken by each driver?
  • I’ve confirmed device installation and account setup have been performed properly, so why are no trips logged in my Driver Portal?
  • What are Geofences?
  • What are Points of Interest?
  • What are the alert definitions?
  • What do the reports include?
  • What does my score mean? How should I interpret my score?
  • What does the dotted line, red line and solid blue line mean on a trip?
  • What is DEF Level?
  • What is Filter Soot Load?
  • What is “idling?”
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